Our next Pollie Moment is on June 9 at noon (CEST).

LOOKING FOR ANSWERS? YOU'LL FIND THEM HERE!

Frequently asked questions

How long does it take for POLLIE'S are shipped?

After the Pollie-Moment is completed, all orders are processed immediately. In our atelier in Belgium, we carefully handcraft each handbag to deliver a durable, high-quality product that perfectly matches each customer's desired "look and feel. Your order will then be shipped exactly 5 weeks after we put together your Pollie. You will find the specific shipping date for your Pollie(s) in the confirmation email. We look forward to creating your perfect accessory!

When can I put together my own Pollie ?

Our next Pollie Moment is on June 9 at noon (CEST). You can subscribe to our Pollie-newsletter at the very bottom of this page to be notified of new Pollie-moments.

What can be personalized per Pollie ?

  • Choose the color of your Pollie (view available COLOURS here).
  • Personalize with an inscription of your choice.
  • Choose lettering color (available COLOURS here).
  • Select your favorite font: POLLIE'S original font or POLLIE'S 60's font.
  • Determine the Position of the inscription (bottom right, bottom left or center).
  • Optional: Personalize further by choosing the color of the poignées, the poignée or ribbon in a different color than your Pollie (additional cost depending on the model).
  • Optional: Choose a lining color (lining = the fabric on the inside of your Pollie) in a different color than your Pollie itself (additional cost depending on the model; the standard lining colors per Pollie color can also be found in this FAQ) (view available lining colors at the bottom of this page).
  • Optional: add a zipper to the top of your Pollie (not available for POLLIE'S clutch, pouch & laptopcase as these have a zipper by default)

What lining color is standard with the chosen color of my Pollie?

(Lining refers to the fabric on the inside of your Pollie)

The inner lining of your Pollie comes standard in the same color as your handbag. You also have the option to choose the lining in a different color than the color of your Pollie, at an additional cost that depends on the model chosen. (View available lining colors at the bottom of this page). Here are the standard matching lining colors for each selected color of the Pollie accessory:

  • LAVENDER BLUE: LIGHT BLUE
  • PASTEL BLUE GREEN: PASTEL BLUE GREEN
  • AQUA BLUE: AQUA
  • TURQUOISE: PETROL
  • KINGSBLUE: COBALT
  • PAREL KINGSBLUE: COBALT
  • PAREL NAVY: NAVY
  • NAVY: NAVY
  • BLACK: BLACK
  • DARK GREEN: DARK GREEN
  • SMARAGD GREEN: GRASS GREEN
  • GRASS GREEN: GRASS GREEN
  • CROCO GREEN: LIGHT GREEN
  • PASTEL GREEN: LIGHT GREEN
  • KHAKI: KHAKI GREEN
  • PAREL KHAKI: KHAKI GREEN
  • CREAM: BEIGE
  • PAREL CREAM: BEIGE
  • SAND: SAND
  • SNAKE SAND: SAND
  • GOLD: GOLD
  • SNAKE GOLD: GOLD
  • COFFEE: DARK BROWN
  • DARK BROWN: DARK BROWN
  • BRONZE: DARK BROWN
  • SNAKE GREY: GREY
  • MOUSE GREY: GREY
  • SILVER: GREY
  • CROCO WHITE: WHITE
  • WHITE: WHITE
  • PASTEL YELLOW: YELLOW
  • YELLOW: YELLOW
  • LIGHT ORANGE: LIGHT ORANGE
  • ORANGE: ORANGE
  • RED: RED
  • BORDEAUX: BORDEAUX
  • PEARL RASPBERRY: RASPBERRY
  • FUSHIA: FUSHIA
  • BUBBLEGUM PINK: BUBBLEGUM PINK
  • PURPLE BORDEAUX: PURPLE BORDEAUX
  • PURPLE: PURPLE
  • PAREL PURPLE: PURPLE
  • PASTEL PINK: LIGHT PINK
  • SNAKE PINK: LIGHT PINK

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